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mexavo's avatar
mexavo
Aspirant
Jun 23, 2018
Solved

Bit rot has detected an error

Recently my company's ReadyNAS 314 is showing the following errors daily. It started after I replaced a failed hard disk, hence I am not sure if this is related. I have tried deleting the existing hard disk array and recreate but it's still the same. I am having the latest firmware 6.9.3 running.

Volume: Bit rot has detected an error within //var/log/frontview/msmtp.log and cannot correct the error.
Volume: Bit rot has detected an error within //var/cache/samba/gencache.tdb and cannot correct the error.

  • Both of these are files on the OS partition, not on the data volume - so recreating the data volume wouldn't help.  

     

    You could

    • do a full factory reset, reconfigure, and build the NAS from scratch
    • use Netgear paid support (my.netgear.com)
    • use ssh, and attempt to delete these files on your own.

    If your company purchased the NAS new between June 1, 2014 and May 31, 2016 then you have lifetime free chat support, so you could try using that.

     

     

2 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Both of these are files on the OS partition, not on the data volume - so recreating the data volume wouldn't help.  

     

    You could

    • do a full factory reset, reconfigure, and build the NAS from scratch
    • use Netgear paid support (my.netgear.com)
    • use ssh, and attempt to delete these files on your own.

    If your company purchased the NAS new between June 1, 2014 and May 31, 2016 then you have lifetime free chat support, so you could try using that.

     

     

    • mexavo's avatar
      mexavo
      Aspirant

      Thanks for the advise. I performed factory reset and the errors have disappeared.

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