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Forum Discussion
mexavo
Jun 23, 2018Aspirant
Bit rot has detected an error
Recently my company's ReadyNAS 314 is showing the following errors daily. It started after I replaced a failed hard disk, hence I am not sure if this is related. I have tried deleting the existing hard disk array and recreate but it's still the same. I am having the latest firmware 6.9.3 running.
Volume: Bit rot has detected an error within //var/log/frontview/msmtp.log and cannot correct the error.
Volume: Bit rot has detected an error within //var/cache/samba/gencache.tdb and cannot correct the error.
Both of these are files on the OS partition, not on the data volume - so recreating the data volume wouldn't help.
You could
- do a full factory reset, reconfigure, and build the NAS from scratch
- use Netgear paid support (my.netgear.com)
- use ssh, and attempt to delete these files on your own.
If your company purchased the NAS new between June 1, 2014 and May 31, 2016 then you have lifetime free chat support, so you could try using that.
2 Replies
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- StephenBGuru - Experienced User
Both of these are files on the OS partition, not on the data volume - so recreating the data volume wouldn't help.
You could
- do a full factory reset, reconfigure, and build the NAS from scratch
- use Netgear paid support (my.netgear.com)
- use ssh, and attempt to delete these files on your own.
If your company purchased the NAS new between June 1, 2014 and May 31, 2016 then you have lifetime free chat support, so you could try using that.
- mexavoAspirant
Thanks for the advise. I performed factory reset and the errors have disappeared.
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