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Forum Discussion
NASty1
Mar 26, 2019Aspirant
error message from RN314
My RN314 began informing me that Disk two of my array failed its' disk test. I replaced the disk with a new one, but about two weeks later, I recieved the same status warning as before. The first hard disk tested fine, so when the error occured again, I began thinking the problem might be the readynas itself. Today, after being unable to access the nas over my intranet, I accessed the nas, and it was displaying "_raw_spin_unlock_irqrestore +4". I searched through support, but was unable to find this error message. Does anyone have a clue as to what's going on?
Well, the error means that the system crashed at that location.
What firmware are you running?
Do you have a backup of your data? If not, if the system reboots you should definitely take care of that.
If you purchased (new) between 1 June 2014 and 31 May 2016 you have lifetime chat support via my.netgear.com. If that's the case, you should definitely use that service.
1 Reply
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- StephenBGuru - Experienced User
Well, the error means that the system crashed at that location.
What firmware are you running?
Do you have a backup of your data? If not, if the system reboots you should definitely take care of that.
If you purchased (new) between 1 June 2014 and 31 May 2016 you have lifetime chat support via my.netgear.com. If that's the case, you should definitely use that service.
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