NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ChrHall's avatar
ChrHall
Aspirant
Mar 01, 2018
Solved

Getting my RND2120 V1 working on windows 10

Hi all,

 

I have recently bought a ReadyNAS Duo RND2120 second hand off a lady who had it in her basement, in the box, since she bought it in 2011. The first thing I did when I got home was to reset it to factory settings and install RAIDar and ReadyCloud. 


RAIDar can locate my device and I can get to the advanced control mode through my webbrowser when I type in http:\\ipadress\admin (eventhough when I do this it gives me a security warning) but when I try to open up the storage through my windows explorer I get the error message "Error 0x80004002: No such interface supported". 

 

I have been searching through the forum posts and I have stumbled across something about SMBv1 being vulnerable, i dont know if this has anything to do with it

 

Does anyone have some insight into how I can get my windows explorer to show the stored files on my RND2120?

 

Thank you

  • What firmware is the Duo running?

     

    Are you getting this error when you enter \\nas-ip-address into the file explorer address bar?

     

    You do need to make sure the SMB v1 client is enabled in your Windows PC.  Enter "turn windows features on or off" in the windows search bar, and then open the control panel app.  Scroll down to SMB 1.0/CIFS File Sharing Support and expand it.  Make sure the SMB 1.0/CIFS Client is checked.  

5 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    What firmware is the Duo running?

     

    Are you getting this error when you enter \\nas-ip-address into the file explorer address bar?

     

    You do need to make sure the SMB v1 client is enabled in your Windows PC.  Enter "turn windows features on or off" in the windows search bar, and then open the control panel app.  Scroll down to SMB 1.0/CIFS File Sharing Support and expand it.  Make sure the SMB 1.0/CIFS Client is checked.  

    • ChrHall's avatar
      ChrHall
      Aspirant

      I went into the "turn windows features on or off" and checked the SMB 1.0/CIFS Client. Now when I trype the IPaddress directly into the file explorer address bar, it works!!

       

      I do however have some difficulties installing the correct firmware.
      I have downloaded the ReadyNAS OS 6.9.2 (arm) from netgear.com and tried to mount it to a virtual dirve with PowerISO. Unfortunetly I get an error mesasge from PowerISO stating that C:\User\....\ReadyNASOS-6.9.2-arm.img fileformat is invalid or unsupported. 
      How do I solve this?

       

      Thank you,

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        ChrHall wrote:

         

        I do however have some difficulties installing the correct firmware.
        I have downloaded the ReadyNAS OS 6.9.2 (arm) from netgear.com 


        OS 6 firmware won't work on a duo, so you are trying to install firmware that isn't compatible with your NAS.

         

        What firmware are you running now?

         


        ChrHall wrote:

        ...tried to mount it to a virtual dirve with PowerISO. Unfortunetly I get an error mesasge from PowerISO stating that C:\User\....\ReadyNASOS-6.9.2-arm.img fileformat is invalid or unsupported. 


        It's not an ISO, and there is no point in trying to mount it as a virtual drive.  If you had an OS-6 NAS (which you don't), you'd install the firmware from the ReadyNAS admin web ui.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More