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islander12A's avatar
islander12A
Aspirant
Apr 19, 2022
Solved

Login to admin stopped after ip change

I have had my ReadyNAS Ultra 4 set to a fixed ip adress, but after. getting a new net provider and new router something happened and the nas ow has a different ip adress. This is ok for file access, no problems there, but I can no longer log into the admin area. I get to the id and passwd area, but no data will log me in.Tried restarting the nas, logging in with an older browser, tried "netgear1" for password, but nothing happens. Does somebody have a solution?

10 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Was the IP address configured in the NAS ("static"), or was it configured in your old router ("reserved")?

     

    If it was static, how did you change the address?

     

    Is the NAS running 4.2.x firmware, or did you convert it to run OS 6?

    • islander12A's avatar
      islander12A
      Aspirant

      The IP address was configured in the nas software, in the admin controlled settings there is a form where it can be done. Can't remember exactly where, but it has worked through a couple of years. And also with the new router, up to a couple of months ago.

       

      I didn't change the address, when I tried to find out why I couldn't log in I discovered that the nas had a new IP address. Rebooting didn't change that.

       

      The nas runs software version 4.2.31

      • Sandshark's avatar
        Sandshark
        Sensei

        What error message are you seeing?

         

        If you can get to the files and not the admin interface, it may be because you previously set up a security exception for the old IP address and the NAS's self-signed SSL certificate.  You would now have to accept the security warning if you get one, or lower your browser security level if you don't.

         

        Or, it may be that you've run into the issue with TLS1.0 that you just now noticed because it's the first time you went to the admin interface since most browsers disabled it.  There are multiple threads in the forum about that.

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