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Solved
NETGEAR ReadyNAS DUO is Dead
Hi there, My old RadyNAS Duo appears to have given up the ghost and will not boot anymore. I'm prepared to replace it with a new one, but does anyone know if I can simply take the drives out ...
hells_mels wrote:
I'm going to factor in the cost for a small UPS
That is a good idea - something I generally recommend and do myself. Not only does it offer some protection against power surges, it also allows the NAS to shut down cleanly when the battery in the UPS drains. That avoids losing writes in the cache - which can result in corrupting the file system.
You could move the drives to another used Duo, but I don't recommend it. You cannot move the drive directly to a current ReadyNAS and use them as-is, but there is a procedure, with Netgear paid assistance, to access the files on the drive using a current NAS and back them up, if you don't already have a backup from which to restore the files on your new NAS.
Sandshark wrote:
there is a procedure, with Netgear paid assistance, to access the files on the drive using a current NAS and back them up, if you don't already have a backup from which to restore the files on your new NAS.
You can also connect disk 1 of the NAS to a Windows PC (either with SATA or a USB adapter/dock) and access the data with R-linux for Windows (free). https://www.r-studio.com/free-linux-recovery/
Thanks very much Sandshark and StephenB for your replies and tips.
I'll take a look at R-Linux for Windows and hopefully it won't exceed my technical abitlities and might help.
In the meantime I've tried taking a look at getting "NETGEAR paid assistance" in the event I need to try and get my files back. Would anyone know how to arrange this?
It's not clear whether I should go for the Gearheads or NETGEAR Premium? Do I pay for a one-off incident or 6 months or 1 year?
As always your suggestions are much appreciated.
Kind regards,
Mel
hells_mels wrote:
In the meantime I've tried taking a look at getting "NETGEAR paid assistance" in the event I need to try and get my files back. Would anyone know how to arrange this?
It's not clear whether I should go for the Gearheads or NETGEAR Premium? Do I pay for a one-off incident or 6 months or 1 year?
Certainly not gearheads.
If R-linux doesn't work, you'd likely need data recovery: https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
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