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Jtik's avatar
Jtik
Follower
May 31, 2023

Netgear ReadyNAS Surveillance licenses reset

Hello, I have a big request regarding resetting netgear surveillance licenses.

Netgear ReadyNAS Surveillance 4+1 cam, Netgear RN204

The device HDD replacement and a master reset, I installed everything, but I can't reactivate the surveillance licenses, it tells me that they need to be reset. I have no one to contact about this reset, netgear support is not working. I have the license, the original email as well, and the device is also original. Do you know who I can contact about this problem?

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Jtik wrote:

    Hello, I have a big request regarding resetting netgear surveillance licenses.

    Netgear ReadyNAS Surveillance 4+1 cam, Netgear RN204

    The device HDD replacement and a master reset, I installed everything, but I can't reactivate the surveillance licenses, it tells me that they need to be reset. I have no one to contact about this reset, netgear support is not working. I have the license, the original email as well, and the device is also original. Do you know who I can contact about this problem?


    I'm tagging AnishaA (netgear mod) to see if she can assist.

     

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