I have been using ReadyNAS for taking private timemachine backups and it was running smooth for several months.The backups stopped happening in the last week of May. I have been trying to figure out the reason and have been unsuccessful so far. Mounting the AFP volume seem to be the problem. My MacBook pro just does not know how to mount the volumes that were working just fine till some time ago. I am facing another issue. When I create a new private timemachine for a fresh user (using Frontview admin menu), I get an error stating "Could not save user info" I am not sure if this was cuased by the upgrading of ReadyNas firmware (to 6.7.4) or due to some OS patch released by Apple (I am on Sierra 10.12.5) Any help is highly appreciated

Hello shireeshj, Are you saying you cannot get to the NAS volume via AFP? Maybe you want to try connecting the NAS straight to the computer and then run RAIDar to see its current IP address so you'll know what IP subnet to manually assign to the computer. Welcome to the community! Regards,

Well, I think I can safely rule out compatibility issues as the source of the trouble. I've been using 6.7.x with macOS 10.12.x (now 6.7.5 and 10.12.5) without issue. It sounds like you're using per-user Time Machine volumes, where in my case I've stuck with a global one. So I can't help you on that part, but that's probably where I'd focus my attention in diagnosing this further... the actual TM setup on the NAS. What does the Mac actually say (if you have the TM preferences panel up when you attempt a backup)? Could it just be the password? I had this happen to me once (pre 6.7) when I had to reset my TM password on the NAS side and then reconnect. But perhaps it's something more. Hard to say with the info in hand.

It is certainly not the IP address issue. I can use the NAS with "SMB shared folders" without any issues. But Timemachine uses AFP, and that is where I have the problem.

Hello shireeshj, How about trying the firmware version 6.7.5? Regards,

shireeshj wrote:It is certainly not the IP address issue. I can use the NAS with "SMB shared folders" without any issues. But Timemachine uses AFP, and that is where I have the problem. Have you tried to create a regular share using AFP and connect to that, apart from TimeMachine?

ReadNas 314 Timemachine backups stopped ReadyNAS 314

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btaroli
Prodigy
Jun 29, 2017
Well, I think I can safely rule out compatibility issues as the source of the trouble. I've been using 6.7.x with macOS 10.12.x (now 6.7.5 and 10.12.5) without issue. It sounds like you're using per-user Time Machine volumes, where in my case I've stuck with a global one. So I can't help you on that part, but that's probably where I'd focus my attention in diagnosing this further... the actual TM setup on the NAS.

What does the Mac actually say (if you have the TM preferences panel up when you attempt a backup)? Could it just be the password? I had this happen to me once (pre 6.7) when I had to reset my TM password on the NAS side and then reconnect. But perhaps it's something more. Hard to say with the info in hand.
JennC
NETGEAR Employee Retired
Jun 28, 2017
Hello shireeshj,

Are you saying you cannot get to the NAS volume via AFP? Maybe you want to try connecting the NAS straight to the computer and then run RAIDar to see its current IP address so you'll know what IP subnet to manually assign to the computer.

Welcome to the community!

Regards,
- shireeshj
  Aspirant
  Jul 10, 2017
  The other problem is also the error I get whenever a user account details are modified. Creating a new account is no issues, but changing anything on an existing account throws "Could not save user info" error.
  
  The page does not allow me to copy-paste the error details and I dont see any provision here to attach a screenshot image :(
- shireeshj
  Aspirant
  Jun 30, 2017
  It is certainly not the IP address issue. I can use the NAS with "SMB shared folders" without any issues. But Timemachine uses AFP, and that is where I have the problem.
  - btaroli
    Prodigy
    Jun 30, 2017
    shireeshj wrote:
    It is certainly not the IP address issue. I can use the NAS with "SMB shared folders" without any issues. But Timemachine uses AFP, and that is where I have the problem.
    
    Have you tried to create a regular share using AFP and connect to that, apart from TimeMachine?