NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyCLOUD & ReadyNAS 2304
I have a client I support with a ReadyNAS 2304 and several ReadyCLOUD users working fine, until last week. We just added 2 new users. One logs into ReadyCLOUD and sees the ReadyNAS like everyone else...
The users where invited from the same ReadyCloud account but one does not see the ReadyNAS, have they tried logging in the app as well? Have you tried removing the user account with issues and then reinviting the user and accepting it? Have you tried using a different browser or PC?
With the message No ReadyNAS found, it is possible that the other user was invited with a different ReadyCloud account but let's make sure and check by reinviting the user and/or adding another one using the same account used to join the NAS to ReadyCloud
HTH
The users where invited from the same ReadyCloud account but one does not see the ReadyNAS, have they tried logging in the app as well? Have you tried removing the user account with issues and then reinviting the user and accepting it? Have you tried using a different browser or PC?
With the message No ReadyNAS found, it is possible that the other user was invited with a different ReadyCloud account but let's make sure and check by reinviting the user and/or adding another one using the same account used to join the NAS to ReadyCloud
HTH
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
