NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Readynas duo - unable to access
Running readynas duo, fixed IP address (192.168.0.8), can view via raidar, says healthy, but unable to access.
Error message when trying to access from Raidar is "Your netgear storage is not accessible from this computer. Check your network settings".
Does not show up in windows network. Network discovery is turned on. All the right services appear to be running.
I ried connecting directly to PC via network cable and got the same result. Surpised by that...
Also tried to access via mac, shows in network but won't connect.
Firmware 4.1.16.
Moved house about 9 months ago and hadn't set-up until now as I didn't need the files on it. Now need to get into it.
Any suggestions?
10 Replies
Replies have been turned off for this discussion
bales wrote:
Running readynas duo, fixed IP address (192.168.0.8), can view via raidar, says healthy, but unable to access.
- Is your router still set up for 192.168.0.x addresses?
- Does browsing to https://192.168.0.8/admin get you into frontview (after clicking through the security warnings)?
- Did you go into "turn windows feature on or off" and make sure the SMB 1/CIFS client is still enabled?
StephenB wrote:
bales wrote:Running readynas duo, fixed IP address (192.168.0.8), can view via raidar, says healthy, but unable to access.
- Is your router still set up for 192.168.0.x addresses?
I'm guessing, no. Moving and then having this issue is almost always caused by having set a static IP address in the NAS (a bad idea, this being only one reason why) and then getting a new ISP-provided router that uses a different address range.
RAIDar can find your NAS because it uses a different protocol for that, but normal communications with it require that you are in the same sub-net.
Hooking up directly to your computer should work, but you also have to manually set the computers IP address to be in the 192.168.0.x range (whihc you'll need to undo when you are done here). From there, you can undo the static IP assignment (change it to use DHCP) and re-attach to your network. Then, use address reservation in the router, not a static IP in the NAS, to set the address to always be the same.
If you can't figure out how to set the computer's IP address (Google is your friend), then you can also do an OS re-install using the boot menu. Don't accidentally do a factory default, though, as that will wipe your data. The OS re-install will also set the admin password back to the default.
The other reason setting a static IP address in the NAS is a bad idea is that the router might also assign the same address to another device, breaking communications on both devices. That's especially true with the low address you gave it. If you didn't change routers, this may be your problem. Plug just your computer and the NAS into the router, and then you should be able to get through and make the necessary IP change.
Thanks for replies.
Router still set to 192.168.0.xxx
No access via admin/frontview.
Did not change any settings on NAS, can't access to check if CIFS still set but assume it must be.
Static address for the NAS has always been reserved on the router and have not had any issues with it in the past.
Have set static address for PC and still could not connect wither via router or direct to PC. Same error message.
Also changed the ethernet cable for a brand new one just in case, no difference.
Any further ideas?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
