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Forum Discussion
ReadyNAS Remote Client Login Problems AGAIN
Since Friday 30th July we have been unable to login to ReadyNAS Remote using the WIndows Client. The message received is:
A connection to the server could not be established; this error may occur if you are on a network that uses a proxy server or
if you have previously configured Leaf to use a proxy server and the proxy server has changed.
Would you like to configure ReadyNAS Remote to use a proxy to connect to the Internet?
We don't use a proxy. This has happened before and usually comes back within a few hours. It seems the problem is with the Netgear Server that handles the intermediary login.
NB. Logging in with any of our client accounts on the website remote.readynas.com works perfectly.
4 Replies
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Hello STX1300MAN,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,Hi all,
ReadyCloud and ReadyNAS Remote login issues should be resolved now. Please try logging in again.
Regards,
We are experiencing the same problem.
Model: RNDU4000 : ReadyNAS Ultra 4 [X-RAID2]
Firmware: RAIDiator 4.2.30
ReadyNAS Remote v1.0.9.51 (on NAS)
ReadyNAS Remote Version 1.7.6.28 (client)
On July 1st I started having the same issue. I spoke to Netgear support, and the issue could not be resolved on the call. Howevre I was able to provide posts showing the other users were experiencing same issue.
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