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Uglydog808's avatar
Uglydog808
Aspirant
Jan 20, 2021
Solved

ReadyNAS RNDP6000: cannot access any administrative functions...but can access the data on the box

 

I have an old ReadyNas Pro6 that I haven't used for years.  I set it up a long long time ago using a Mac Pro that I don't have anymore.  The software to access the ReadyNas was on that computer and apparently didn't migrate to this one.  Happily, I can access the data on the ReadyNas via the Finder on my MacBook.  But I cannot access the admin functions to add users and shares and do other administrative things.  I have downloaded and installed new Raidar software.  When I run Raidar it says it cannot find any ReadyNas storage on my network.    The picture below is what I got when I entered the IP address of the ReadyNas into my browser and then logged in.  I have turned the ReadyNas off and on a couple of times.  No magic there.  I suspect a software/firmware incompatibility between the old ReadyNas box and my Mac running OS 10.16.6... Can anyone suggest my next move?  Thanks...

This is as far as it gets after I sign in via IP address access.

  • mdgm's avatar
    mdgm
    Jan 26, 2021

    You shouldn't go straight to 4.2.31 if running 4.2.13. Update to 4.2.15 then to 4.2.23 then to the latest 4.2.31.

    Try a different web browser or an older version of the web browser.

    It sounds like there are compatibilty issues with your browser and the old version of RAIDiator-x86 that you are running.

8 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi Uglydog808,

     

    Welcome to the Community!

     

    To access the local admin page of your ReadyNAS Pro 6 using the web browser, you should use https://<ReadyNAS IP address>/admin.

     

    For the RAIDar software, can you try using the RAIDar 4.3.8 and see if it will detect the NAS?

     

    Note: I have approved the images so these should show now on your post.

     

    Regards,

    • Uglydog808's avatar
      Uglydog808
      Aspirant

      BINGO! Thanks JohnCM_S.  Both suggestions worked: accessing the admin page via the IP address/admin, and Raidar 4.3.8 found my ReadyNAS.  Now I am having trouble getting a System Update.  When I check for an update on the Remote tab, it searches forever.  My ReadyNAS is on my network which has Internet access.  Ethernet2 shows Active.  Is there a setting I have to set to enable Internet access for the ReadyNAS?  When on the Local tab, when I click on Upload and Verify a pop up asks me to select a file...there are no files to select.  Is there a specific location where a file must be placed?  Thanks again for you help.  Major progress.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Uglydog808 wrote:

         When I check for an update on the Remote tab, it searches forever.  


        What firmware are you running now?  I think Netgear might have changed the URL of their update server (a long time ago now), and that it might be looking for a server that no longer exists.

         


        Uglydog808 wrote:

        When on the Local tab, when I click on Upload and Verify a pop up asks me to select a file...there are no files to select.  


        You need to download the firmware manually to your PC first.  For instance, from https://kb.netgear.com/000038793/RAIDiator-x86-Version-4-2-31

         

        Then extract the firmware image from the downloaded zip file.  

         

        Finally, select that firmware image via the pop-up (selecting the zip won't work).  You'll need to click on "upload and verify image" after you select it.

         

        After the verification, you'll be prompted to reboot to apply the update.

         

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