Forum Discussion

Aspirant

Jan 20, 2016

Replicate can't see volumes in devices #26347858

Hi, Both my devices have been added to replicate but when trying to select backup data or backup system, i can't see volumes in either devices. I had a replicate job setup and it started failin...

Replicate

kennywan

Aspirant

Jan 20, 2016

I have two ReadyNas 2100, one local and the other at our DR site. I upgraded both firmware to 4.2.28, replicate version 1.20.

I was using IE. I used Firefox and now can create the jobs and see the volumes. After I setup a system and back data job, i am getting the following error:

[2016-01-20 08:07:26] [Info] Replicate version: 1.2.0 build R1

[2016-01-20 08:07:26] [Info] Starting backup job "System Backup [2016-01-20 07h 59m AM]"

[2016-01-20 08:07:26] [Info] Locking target folder: /c/System Backup 2016-01-20/System Backup [2016-01-20 07h 59m AM]

[2016-01-20 08:07:26] [Info] Resume folder is "/c/System Backup 2016-01-20/System Backup [2016-01-20 07h 59m AM]/2016-01-20 08-01 (failed)/data"

[2016-01-20 08:07:27] [Info] p2p connect to viterbistorage1 in 9500056 network

[2016-01-20 08:07:27] [Error] Unable to connect to viterbistorage1

[2016-01-20 08:07:27] [Error] Connect error code: -501

[2016-01-20 08:07:27] [Error] Please check network connection between devices

[2016-01-20 08:07:27] [Info] Unlock target folder: /c/System Backup 2016-01-20/System Backup [2016-01-20 07h 59m AM]

[2016-01-20 08:07:27] [Info] Job finished

kennywan

Aspirant

Jan 20, 2016

readynas 21001.jpg

JennC
NETGEAR Employee Retired
Jan 20, 2016
Hello kennywan,

Are the 2 NAS units connected to a switch directly or router?

You might want to see this article: ReadyNAS: Replicate Troubleshooting

Regards,
- kennywan
  Aspirant
  Jan 22, 2016
  one device is at our local site, other at our DR site. I enabled ReadyNAS remote on both devices and no longer seeing the error, when i try to run the job, i am now seeing a snapshot error. I have tried rebooting but still same error.
  
  [2016-01-22 09:38:25] [Warning] Incremental not possible
  
  [2016-01-22 09:38:25] [Info] p2p connect to viterbistorage1 in 9539247 network
  
  [2016-01-22 09:38:29] [Info] Connection method: 0
  
  [2016-01-22 09:38:29] [Info] LAN connection not available
  
  [2016-01-22 09:38:29] [Info] Using p2p connection
  
  [2016-01-22 09:38:29] [Info] Initializing source device
  
  [2016-01-22 09:38:29] [Info] Sending task to source device
  
  [2016-01-22 09:38:30] [Info] Awaiting task report
  
  [2016-01-22 09:38:31] [Error] Received failed report
  
  [2016-01-22 09:38:31] [Error] Unable to create snapshot for "c"
  
  [2016-01-22 09:38:31] [Error] Device initialization failed
  
  [2016-01-22 09:38:31] [Info] p2p disconnect with viterbistorage1 in 9539247 network
  
  [2016-01-22 09:38:32] [Info] Unlock target folder: /c/viterbistorage/Data Backup - speech arvhice test [2016-01-22 09h 19m AM]
  
  [2016-01-22 09:38:32] [Info] Job finished
  - BrianL2
    NETGEAR Employee Retired
    Jan 24, 2016
    Hi kennywan,
    
    Could you edit or check the backup job you are trying to start? Then set the snapshot size to 0 then try to run the backup again. You can also re-do the said backup job and ensure snapshot size is 0.
    
    Looking forward to your response.
    
    Kind regards,
    
    BrianL
    NETGEAR Community Team