Forum Discussion

Aspirant

Jul 21, 2016

Replicate on a 3200

I have purchased a 516 and I want to replicate from a 3200 onto it so that I can reformat the 3200 to get advantage of the larger drives that have been fitted. Replicate installed fine on the 516 (and...

Replicate

mdgm-ntgr

NETGEAR Employee Retired

Jul 21, 2016

Sounds like you restored a config backup onto the 3200 from a NAS that had Replicate installed but don't have Replicate installed on the 3200.

terryd1

Aspirant

Jul 22, 2016

I seem to recall that Netgear support did get me to restore the unit at some stage. I am not sure that we ever had any apps on it, but if that is the cause of the problem, is there a way of removing the "entry" that is blocking the new installation please? I am a GUI user, but I am happy to use command line if somebody tells me how to get at it! Thanks again for the prompt reply - Terry

JennC
NETGEAR Employee Retired
Jul 22, 2016
Hello terryd1,

There is an option to download when it takes you to the ReadyNAS Replicate page to login.

Regards,
- terryd1
  Aspirant
  Jul 22, 2016
  Ah, thanks, I missed that as LastPass logged me straight in. Doh.
- terryd1
  Aspirant
  Jul 22, 2016
  JennC, I have downloaded it fine but I see the same error of "Installation of this add-on conflicts with an existing service. Aborting installation". So the other answer indicating that there may be an entry from a previous restore sounds like it is the answer? Can I edit something somewhere to correct the problem please? Thanks - Terry
  - JennC
    NETGEAR Employee Retired
    Jul 22, 2016
    Hello terryd1,
    
    It seems this needs to be checked from the backend. I suggest you try contacting support center.
    
    Or PM mdgm he might also be able to help.
    
    Regards,