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nacemark's avatar
nacemark
Aspirant
Jul 19, 2011

unable to log in to readynas photos

just installed readynas photos (after much issues with program). now that it has launched, it repeatedly says "Login Failed. Please check the User ID and Password."
I have reset my password twice. still the same message.
any suggestions about what I could be doing wrong (besides password...I know it is correct). anything special with the userid? I have tried email, username alone, etc...
any assistance will be greatly appreciated.

3 Replies

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  • miraculously, my credentials are accepted. however, the share tab gives me an error.

    TypeError: Unable to get value of the property 'replace': object is null or undefined.


    anyone know how to correct or what the issue may be?

    thanks in advance for any assistance.
  • good call minvera.... I forgot I had set IE as default. the share option came up, now just waiting for the message to come through my email.
    seems like it is going to take a minute or 5.
    thanks for the input. I will post when it is successful.

    ***THIS JUST IN*****

    Success.
    thanks again minerva.

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