Forum Discussion

Tutor

Dec 11, 2016

Unable to resome Backup Job from an old backup point.

The Setup SITE ONE: Site one is the main operating location of a business that has a RN102 connected to the the local network and readycloud as well replicate SITE TWO: Site two is the remote ...

NETGEAR Employee Retired

Dec 12, 2016

Hi BrentDynamics,

There could be something wrong with the way the ReadyNAS on site one when it tries to contact our servers for the connection (although as far as I know, ReadyCloud and Replicate are different servers). Still the fact that site one ReadyNAS is not reachable via ReadyCloud is a problem. Have you double checked the basic things, like DNS on the ReadyNAS? Also, if you go to the cloud tab; do you see (2) green check marks (Internet and Services)?

Regards,

BrentDynamics
Tutor
Dec 12, 2016
So I ahve checked and I have two green check marks on both NAS
I do now have the remote NAS at my Location will try and see if I can get the replicate to work.
- FramerV
  NETGEAR Employee Retired
  Dec 13, 2016
  Hi BrentDynamics,
  
  That is good. Please keep me posted.
  
  Regards,
  - BrentDynamics
    Tutor
    Dec 13, 2016
    So when I was in windows earlier today the ReadyCloud Application still only showed that the SITE ONE NAS was not connectable via VPN but SITE TWO which is now local to my location can be reach via VPN.
    
    SITE ONE ROUTER: has
    PPTP Passthrough Enabled
    IPSec Pass Through Enabled
    L2TP Pass Through Disabled
    
    I currently have a backup running and has been running for several hours now as it is doing a full transfer of the 119GB of data from SITE ONE.
    
    SITE ONE ROUTER is a Planet WDRT-730 Dual Band 802.11n Wireless Router (CLIENT)
    SITE TWO ROUTER is a UBIQUITY EdgeRouter X (EdgeMAX) (MY HOME OFFICE)
    
    Still unsure why I am unable to resume from a pervouse backup that was before all these problems began.