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Forum Discussion
ytp
Dec 20, 2011Aspirant
Users can not save files
We have been experiencing and intermittent problem with saving files to the ReadyNAS. When users go to save a file after modifications is does not always allow the user to overwrite the file. It req...
ReadySECURE
Dec 20, 2011Apprentice
Hello,
This issue is due to the software of the application locking the documents. This issue occurs typically with MS Word and similar applications. Make sure no other users are accessing the document and that is was closed out properly. I assume you also see the "locked" file in the ReadyNAS share as well, this indicates the document is open somewhere else.
This issue is due to the software of the application locking the documents. This issue occurs typically with MS Word and similar applications. Make sure no other users are accessing the document and that is was closed out properly. I assume you also see the "locked" file in the ReadyNAS share as well, this indicates the document is open somewhere else.
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