Forum Discussion

Initiate

Aug 03, 2015

Solved

WINDOWS 10 - ReadyNAS Remote not connecting

Initialization Failed. For more information, please visit: http://readynas.com/remote Error Code: -3 ------------------------------------------------------------ Since updat...

Remote

jcaley
Oct 09, 2015
see solution at
https://community.netgear.com/t5/Legacy-NETGEAR-and-Partners-Add/ReadyNAS-Remote-Windows-App-Beta-1-7-6-27/m-p/970692/highlight/false#M14046

mdgm-ntgr

NETGEAR Employee Retired

Aug 03, 2015

So you are using ReadyNAS Remote? Is this with your ReadyNAS 104?

You should be using ReadyCloud with your 104 now, not ReadyNAS Remote. See http://readycloud.netgear.com

BSI
Tutor
Aug 04, 2015
I have the same issue with Readynas Remote to my NV+.
It did work fine before the upgrade to Windows 10
- JennC
  NETGEAR Employee Retired
  Aug 04, 2015
  Hi theonlyjustin and BSI,
  
  For ReadyNAS OS6 units, you should be using ReadyCloud. See ReadyCloud App BETA for Win 10 compatible.
  
  As for ReadyNAS NV+ since it cannot use ReadyCloud, try running the ReadyNAS Remote in compatiblity mode on your Windows 10. Simply right click the ReadyNAS Remote icon then click Properties, then Compatibility tab. Select "Run this program in compatiblity mode for:" select the previous Windows version you were using with it.
  
  Hope this helps and we look forward to your update.
  
  Regards,
  - jlopezyo
    Tutor
    Aug 05, 2015
    Hi I'm having the same issue, I upgrade my PC to Windows 10 and Readynas remote stoped working, I already try to use the compatibility mode but didn't work,
    I think Netgear should do a newer version for the Readynas connect, I have a Readynas DUO and will be no update to the OS6 for this "old" devices.
    JL