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Forum Discussion
theonlyjustin
Aug 03, 2015Initiate
WINDOWS 10 - ReadyNAS Remote not connecting
Initialization Failed.
For more information, please visit:
http://readynas.com/remote
Error Code: -3
------------------------------------------------------------
Since updat...
JennC
Aug 05, 2015NETGEAR Employee Retired
Hi eonlyjustin,
ReadyNAS Remote for legacy ReadyNAS devices is already EOL, although it still runs and can be used there will be no further update anymore since it has been replaced with ReadyCloud.
We apologize but it appears you cannot use ReadyNAS Remote on a Win10 machine.
Regards,
gabornag
Aug 05, 2015Aspirant
Hi There,
This problem exists on Windows XP and Windows 7 as well. I've uninstalled the ReadyNAS Remote from the machine normally and few weeks later I've ended up with the same issue when I've tried to reinstall it.
Unfortunately this is Netgear's default approach if you're asking support for an older device.
I've bought an NV+ on eBay and it's still registered with the previous owner who cannot be contacted anymore. I couldn't get any actual support despite I have the proof of purchase to show them. Isn't it nice, is it?
G.
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