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Forum Discussion
theonlyjustin
Aug 03, 2015Initiate
WINDOWS 10 - ReadyNAS Remote not connecting
Initialization Failed.
For more information, please visit:
http://readynas.com/remote
Error Code: -3
------------------------------------------------------------
Since updat...
BSI
Aug 05, 2015Tutor
So JennC
What You really are saying by telling us that our products are EOL, You (Netgear) forces us to get (purchase) a newer NAS just because Microsoft decided to release a newer O/S?
Our older Netgear NAS equipment are still fully functional even if you guys decides to take them EOL!!
I think You will have a hard time convincing us why we should invest in a new Netgear NAS-device when You are hiding behind the EOL statement.
You had a great an user friendly application that literally stopped working overnight.(for me anyway),
In my world (as an IT-tech) this is not customer care..
OOM-9
Aug 06, 2015NETGEAR Expert
JennC is accurate in saying the product is EOL. There is still R4/R5 releases for some of the procucts although longer appart than the R6 line.
We are interested in getting something available for the ReadyNAS Remote users. I will update everybody as soon as we have a ReadyNAS Remote client that is Windows 10 compatilible. (There are some other fixes in the connection area that we improved on ReadyCLOUD Windows Client that will be implemented on the ReadyNAS Remote.)
- gabornagAug 06, 2015Aspirant
Thanks OOM-9!
I am glad to hear that you're planning an updated version!
I would like to emphesize again: the originally mentioned issue is not specific to Windows 10. ReadyNAS Remote (legacy client) is having this problem if you uninstalling it from almost any kind of Windows.
I don't really know what is remaining in the registry but I have had no resulution for this problem, I've ended up with windows reinstallaton as I can recall.
G.
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