NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
1002030001 - Commit Failed #27399265
I recently changed a hard drive and lost all volume information. I worked with support to get htis issue resolved and the issue was quickly closed. I had not done a lot of testing past verifying my d...
This is a symptom that showed up because of thefix put in place from the original case. I have not opened a new one, I was going to reach out to support to re-open the case if I didn't find an answer here. The original case # is 27399265
Hello tjsnow,
How do you move the files? Is that from one share to another? Is that through the admin page or Windows explorer?
Regards,
Using windows explorer, I have multiple shares. In one of them I cannot create a file, nor can i moe a file from a parent folder to a sub folder. In another share this works just fine. I assume this is a permissions thing (tho it worked fine before they rebuilt my volume). So I go in to modify the permissions and that is when I get the error mentioned above.
Using the admin panel does not work either. I tried to drag one folder into another and it fails to move without any error, the folder just refreshes with no change. Same thing happens when I click the button to crete a new folder. the page just refreshes and no new folder is created.
Additional note, I just verified that I am unable to edit/move files in any of the shares. If I try to create a file, it sais I do not have permisisons (tho the admin panel shows that read/write is enabled for everyone. If I try to rename a file (any file) I get an error that the file is in use in another program. I have already verified all my backup scripts are not running, and that nothing is using the files. But I still cannot change anything. It is as if I have read only on everything no matter what the admin panel shows. I also cannot change any settings in the admin panel because of the error mentioned above.
Can you send in a fresh set of logs (see the Sending Logs link in my sig)?
Do you have a backup?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
