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Forum Discussion

pyby's avatar
pyby
Aspirant
Jan 11, 2017

2120 - after freeze and reboot all volumes are lost

I've got huge problem with netgear - after a freeze i made a reboot.

Then there are no volumes, all data is inaccessible. Screenshot below. 

 

Could you please tell me how to restore my data? it's a business data.

 

Thank you in advance

 

netgearproblem.jpg

10 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    The data volume failed to mount. The logs don't go back far enough to show why.

    Can you reboot the NAS and download the logs ASAP after it boots and send those in?

    • pyby's avatar
      pyby
      Aspirant

      Can i reboot using backend web panel or I need to do it manually by pressing power off/on?

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