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Forum Discussion
IanSav
Nov 30, 2010Apprentice
4.1.7 Slow To Respond To SMB Network Discovery...
Hi, Since upgrading my DUO to 4.1.7 I have noticed that the DUO is *very* slow to respond SMB/SAMBA network share enumeration requests. It may take up to about a minute for the DUO to provide its ...
Milhouse
Jun 04, 2011Tutor
I've had a ReadyNAS NV since they launched and until the situation with 4.1.7 I've been very happy with the level of support though maybe the transition to Netgear has also played a part in the downward support spiral we now appear to be experiencing. Perhaps after so many years of ownership and numerous updates I shouldn't be complaining, but it's the radio silence and/or feigned interest regarding this most recent duff release that is the most frustrating (on the other hand if I'd just purchased a new ReadyNAS unit I'd now be livid).
As it is I've moved on and am currently testing an alternative product that will soon take over the workload from my 4.1.6 NV that will probably get ebay'ed or given to a family member - the botched support regarding 4.1.7 has successfully burned through over 5 years worth of great service and brand reputation. Maybe there's still time to resurrect the situation, but under Netgear leadership I doubt they would care.
As it is I've moved on and am currently testing an alternative product that will soon take over the workload from my 4.1.6 NV that will probably get ebay'ed or given to a family member - the botched support regarding 4.1.7 has successfully burned through over 5 years worth of great service and brand reputation. Maybe there's still time to resurrect the situation, but under Netgear leadership I doubt they would care.
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