4.1.7 Slow To Respond To SMB Network Discovery...

Bascy wrote:

... and what garantee will you have that Dlink doesnt solve a perticular problem you will run into ... My overall point being ... this product consists of more than the initial respons time of a SMB-call, and it consists of more that the respons time to a particular problem by the service appartment. It may be A negative part ... but how many and which negative parts of functionality and service respons will a DLink product have...>?

I can't imagine this poor response occurring during the Infrant days, ergo it's a change of support policy following the Netgear takeover. Happens to all the small, well run, innovative companies in the end once the big boys buy them out.

Sure, D-Link may have their skeletons in the closet - search their forum, see if you can dig any up. If not, they're probably worth a punt as a viable alternative to a company that can be positively identified as being guilty of ignoring it's own customers complaints.

The disjointed level of support being given in this thread along with several cases being opened then closed, logs being submitted but still zero progress just reeks of someone in support stringing everyone in this thread along hoping they eventually give up (either dropping back to 4.1.6, moving to another product or dying of old age). I find it quite hard to believe that in the months following the first reports of this issue they haven't been able to identify the difference between 4.1.6 and 4.1.7, or simulate this problem in a lab. Maybe I shouldn't be so sniffy about this as I'm moving on, but it's sad to see what Infrant has become.