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Forum Discussion
IanSav
Nov 30, 2010Apprentice
4.1.7 Slow To Respond To SMB Network Discovery...
Hi, Since upgrading my DUO to 4.1.7 I have noticed that the DUO is *very* slow to respond SMB/SAMBA network share enumeration requests. It may take up to about a minute for the DUO to provide its ...
IanSav
Jun 04, 2011Apprentice
Hi Mdgm,
I feel that your post is quite inappropriate. The contributors to this thread appear to have related, if not identical, issues. Keeping them together makes good sense.
There have been posts from Netgear staff engaging us on the issue. We have provided the requested supporting logs and material to Netgear. I have offered to allow Netgear remote access to my network so that the problem can be directly witnessed. The last message from Netgear was to hold on while the matter was investigated. We were promised further updates and that the matter hadn't been forgotten. This was quite a while ago and nothing has been said or done since.
Pointing at other manufacturers and rubbishing their products and support is simply poor form.
Your comment about the ReadyNAS community forum being much better doesn't seem very appropriate or comforting at this point.
Regards,
Ian.
I feel that your post is quite inappropriate. The contributors to this thread appear to have related, if not identical, issues. Keeping them together makes good sense.
There have been posts from Netgear staff engaging us on the issue. We have provided the requested supporting logs and material to Netgear. I have offered to allow Netgear remote access to my network so that the problem can be directly witnessed. The last message from Netgear was to hold on while the matter was investigated. We were promised further updates and that the matter hadn't been forgotten. This was quite a while ago and nothing has been said or done since.
Pointing at other manufacturers and rubbishing their products and support is simply poor form.
Your comment about the ReadyNAS community forum being much better doesn't seem very appropriate or comforting at this point.
Regards,
Ian.
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