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Forum Discussion
IanSav
Nov 30, 2010Apprentice
4.1.7 Slow To Respond To SMB Network Discovery...
Hi, Since upgrading my DUO to 4.1.7 I have noticed that the DUO is *very* slow to respond SMB/SAMBA network share enumeration requests. It may take up to about a minute for the DUO to provide its ...
WSJ
Jun 09, 2011Tutor
IanSav wrote: Not that the ReadyNAS is a particularly "cheap" unit. For the money charged they could make some effort to address this issue.
I totally agree. The amount of effort spent so far (over the period of 6 months) is definetly not appropriate - because it's not just this forum posting but the two of us have also reported an official support case and provided all information requested from us. Now it's the vendors turn to take action. If they'll ask for more information or assistance: fine - we'll do our very best. But currently there's only silence - for quite some while. I've not even obtained any status updates, although I've asked for it, several times (in the official case). And that's not o.k. - even if they would really work hard on the issue, they should find some minutes to provide a status update.
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