Hi,Since upgrading my DUO to 4.1.7 I have noticed that the DUO is *very* slow to respond SMB/SAMBA network share enumeration requests. It may take up to about a minute for the DUO to provide its list of shares. The problem happens *every* time the DUO is asked to list its shares and not just for the first request. This was not an issue under 4.1.6. (I never ran any of the betas and upgraded from 4.1.6 production directly to 4.1.7 production. There were no obvious issues with the upgrade.)On a client PC this results in about a minute of waiting before the DUO responds with a share list. This is long but not particularly problematic. On the other hand, to my media players this response is *so* long that the media player times out and is no longer able to find the DUO. This is *very* problematic.This is only happening on my DUO with 4.1.7. The same DUO with 4.1.6 was fine and my NVX with 4.2.15 is also fine.Is it possible to get a patch to repair this issue? Is there anything I can do to restore the previously snappy performance? Is it safe/possible to revert to 4.1.6?Regards,Ian.

Hello,I got exactly the same problem with my Duo after ugrade to 4.1.7greetings Berkhout

I've noticed similar behavior on a couple of NV+ units as well on both Win XP & Win 7 clients. Opening up My Computer for the first time with drives mapped to the NAS can take anywhere from 20-30+ seconds.-Randy

I also have noticed slower response. Please note that I had 60 minute spin down timers set before the upgrade to 4.1.7 and continue to have those timers in place.I have drive letters mapped on my vista box. On 4.1.6 when clicking on a network drive letter it was almost immediate, regardless of the spin down timers. Now on 4.1.7 I can wait up to 20 seconds before the contents of the drive are displayed and available to use. Definately something in the 4.1.7 upgrade that is doing this...

Hi,Can one of the Jedis please let us know if this problem is being investigated and how far the investigation has advanced? It would also be helpful if we can have an indication of how long it will take for this to be fixed.With my DUO holding lots of material for my media players I will need to revert firmware if this isn't fixed quickly. (I would welcome advice of any issues reverting from 4.1.7 production back to 4.1.6 production.)By the way, where can we get the 4.1.6 production version of the firmware? It doesn't appear to be available on the ReadyNAS website.Regards,Ian.

I have the same issue. Performance was fine before the 4.1.7 upgrade and now the enumeration is so slow, I cannot mount any filesystems via cifsfs from a Linux box because it times out. Windows is able to perform the mounts, but the initial enumeration is appallingly slow. I'd rather not have to downgrade to 4.1.6, but this problem may force me to do so :(For the record, with is an NV with 1GB of memory and 4 1.5GB Seagate drives.

4.1.7 Slow To Respond To SMB Network Discovery...

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biggerbyte1
Aspirant
Feb 25, 2011
Yes, I took it upon myself to uncheck that last night. I thought that was probably the issue. Strange that I've never bothered with that setting either way in the past.

Thank you very much for trying to help me out. You confirmed my theory, so now the issue should be gone. Once 4.1.8 comes out, and these 4.1.7 issues are resolved, I shall turn this feature back on. It could be rather handy with the right conditions.. No? :)

Take Care..

BB
WSJ
Tutor
Feb 25, 2011
biggerbyte wrote:
Once 4.1.8 comes out ...

Well, that seems to be fairly unlikely ... - at least with regards to new features. :shock:

But definetly, Netgear will have to provide fixes for the bugs which seem to be introduced with 4.1.7. So, yes, there should be a 4.1.8 - and hopefully in the near future. :roll:
Krusher
Aspirant
Mar 07, 2011
I thought that maybe it was always this way after the recent upgrade because I was getting used to it. After reading more about it here though, yep I have the same thing as everyone else regarding the initial network file share. (On both XP and Win 7 computers.)

The good news is that I toggled CIFS off/on and so far, it's working instantaneously again when I open up a share. Hopefully it stays that way; I don't reboot my NV+ unless I have to for some reason.

Thanks for the tips.
arsenicrun
Aspirant
Mar 13, 2011
This Netgear forum is initially deceptive so don't get your hopes up. Despite the efforts of the community to document, test and resolve the issue, the last message from anyone associated with Netgear about this was December 12 that basically said "I can't reproduce the problem; seems like your config files might be corrupt." Honestly, this forum just being here is crushing my expectations as a consumer.

I have been living off of the 4.1.6 firmware to cope.
hno
Aspirant
Mar 16, 2011
Has it been confirmed this issue is not seen when the ReadyNAS is configured with a static IP?

If the issue is only seen when the ReadyNAS gets it's IP via DHCP then it's probably a timing issue at startup, either related to IP assignment as such or DNS Server information (/etc/resolv.conf). I am guessing the latter.
IanSav
Apprentice
Mar 17, 2011
Hi WSJ,

Has there been any contact, progress or resolution from your Netgear support ticket?

Regards,
Ian.
WSJ
Tutor
Mar 23, 2011
IanSav wrote:
Has there been any contact, progress or resolution from your Netgear support ticket?

Not in the last 4 weeks - I've updated my inquiry asking for a status update.
chirpa
Luminary
Apr 01, 2011
I've asked an L3 agent to check out your case history, #14577085
IanSav
Apprentice
Apr 01, 2011
Hi Chirpa,

Thank you for following up on this issue. The many of us who are affected by this problem very much appreciate the update.

Regards,
Ian.
WSJ
Tutor
Apr 03, 2011
chirpa wrote:
I've asked an L3 agent to check out your case history, #14577085

Thanks chirpa for stepping in, finally.
But all that did happen is that my case got closed - without providing any solution.
I did not see any L3 taking over.

Oh, I've also been asked to participate in "The NETGEAR Customer Support Survey" - this I will do. :evil:

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4.1.7 Slow To Respond To SMB Network Discovery...

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