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Forum Discussion
Laserbait
Jan 27, 2021Luminary
500 Internal server error
On Jan 24th, I was working in the GUI of my RN204 just fine. I changed the retention policy on my volumes from the "smart", to 3 days, and quit. On Jan 25th, I can't access the array GUI. It's re...
- Feb 09, 2021
There seem to be BTRFS errors that might be resolved by doing a Factory reset. Another one is that your Data volume at the time might have been less than 20% causing a degraded performance.
If you have a full backup or you can choose to do a reset, this might be better as to have a new or fresh NAS config
Laserbait
Feb 01, 2021Luminary
Hello Marc_V ,
The RAIDar status was showing healthy. After not finding anything useful (couldn't even find a kernel.log), I rebooted on the 28th. It came back up as expected, and I was able to access the RN204 via the web. I do have a log bundle that I took after the reboot, if you're interested in looking at it.
Marc_V
Feb 09, 2021NETGEAR Employee Retired
There seem to be BTRFS errors that might be resolved by doing a Factory reset. Another one is that your Data volume at the time might have been less than 20% causing a degraded performance.
If you have a full backup or you can choose to do a reset, this might be better as to have a new or fresh NAS config
- LaserbaitFeb 09, 2021Luminary
Thanks Marc,
Yes, the RN204 was usually sitting at about 80% full most of the time. For the BTRFS errors, would a volume delete and recreate accomplish the same effect, as the factory reset? I ask because the last time I did a factory reset, it was a kind of a pain to get it all set up again.
Thanks again!
- StephenBFeb 09, 2021Guru - Experienced User
Laserbait wrote:
Thanks Marc,
Yes, the RN204 was usually sitting at about 80% full most of the time. For the BTRFS errors, would a volume delete and recreate accomplish the same effect, as the factory reset? I ask because the last time I did a factory reset, it was a kind of a pain to get it all set up again.
Either way you'd need to recreate shares, backup jobs, reinstall all the apps, and restore all the data - so there's not big difference in the amount of work.
However, in the RN200 series, the data volume uses BTRFS and the OS uses ext. So deleting the data volume and recreating it would have the same effect as far as the BTRFS itself goes. Of course, the factory reset gives you a completely clean OS partition as well.
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