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Forum Discussion
BotanyBay
Nov 18, 2021Tutor
6.10.5 not cleanly shutting down on Readynas Pro6
As part of a careful backup and verification process performed to upgrade from 6.9.4 to 6.10.5 on a ReadyNAS 626 and a ReadyNAS Pro6 I discovered that the Pro6 does not want to cleanly shutdown. Othe...
StephenB
Nov 18, 2021Guru - Experienced User
You might consider upgrading to 6.10.6. If you want AntiVirus, it's an essential upgrade. https://kb.netgear.com/000064345/ReadyNAS-OS-6-Software-Version-6-10-6
FWIW, I didn't have that issue with my own Pro 6 - it is on a power schedule, so a failure to shutdown would have been immediately apparent. What services do you have enabled? Are there any operations that might hold off a shutdown (for instance a raid resync)
Also - are you running the stock memory, or have you increased it?
Sandshark
Nov 19, 2021Sensei
I can say itr does not sound like a hardware problem. When shutdown doesn't occur because of a hardware issue, the OS normally unloads, but it just never shuts the unit off. Since your OS appears to still be running, that's likely not the case. That's not goiong to help you solve the problem, but hopefully does put you at ease a bit.
Have you tried issuing the rn_shutdown command from SSH?
- BotanyBayNov 20, 2021Tutor
Sandshark wrote:I can say itr does not sound like a hardware problem. When shutdown doesn't occur because of a hardware issue, the OS normally unloads, but it just never shuts the unit off. Since your OS appears to still be running, that's likely not the case. That's not goiong to help you solve the problem, but hopefully does put you at ease a bit.
Have you tried issuing the rn_shutdown command from SSH?
Yeah, I don't think it is a hardware problem. Was running cleanly prior to the update and like you say because the logs are showing that it is still doing things 12 hours after issuing the shutdown command the OS is not crashing. Definitely acts like something is not unloading / terminating correctly.
I am not familiar with "rn_shutdown" does that just terminate the readynas tasks rather than a normal shutdown?
I have also not tried issuing a shutdown command from SSH which might be something interesting to try.
I did just try issuing a shutdown from the GUI while SSH was open. I got one ps -elf off and thought that the SSH was going to stay open and then the SSH stopped taking commands but did not close the window. Interesting.
- BotanyBayNov 20, 2021Tutor
A question about updates.
It appears that the update firmware GUI will take either the .zip or the .img within the zip file.
Is there a preference when updating? I would think that the .zip file would provide some additional file integrity checks if the upload process runs the unzip locally on the ReadyNAS?
Just wondering which is the preferred process.
- StephenBNov 20, 2021Guru - Experienced User
BotanyBay wrote:
It appears that the update firmware GUI will take either the .zip or the .img within the zip file.
Is there a preference when updating?
Personally I unzip on the PC and upload the .img. My reasoning is that I don't want to take up temporary OS partition space with the unzip.
As far as integrity goes, if the zip is corrupt then the PC won't unzip it either.
FWIW, 6.10.6 should now be available with check-for-updates (at least it is showing up for me).
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