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Forum Discussion
grahamu59
Nov 26, 2014Tutor
6.2.0 and antivirus updates
Since installing 6.2.0 36 hours ago virus definitions have failed to update with the error: System: Antivirus scanner definition file update failed due to downloading fail. Please check internet con...
Danthem
Dec 04, 2014NETGEAR Employee Retired
Hi jbee52,
Indeed, please check your settings under NAS GUI > Network > Settings > DNS.. Please add 8.8.8.8 to the list as well to be have one entry that is pretty much guaranteed to work.
Another thing I noticed is that ReadyNAS Remote proxy settings seems to take control over certain things on the ReadyNAS so go to the cloud tab and click the settings for ReadyNAS Remote, make sure you don't have any proxy settings.
If it still does not work, you may want to contact support.
Indeed, please check your settings under NAS GUI > Network > Settings > DNS.. Please add 8.8.8.8 to the list as well to be have one entry that is pretty much guaranteed to work.
Another thing I noticed is that ReadyNAS Remote proxy settings seems to take control over certain things on the ReadyNAS so go to the cloud tab and click the settings for ReadyNAS Remote, make sure you don't have any proxy settings.
If it still does not work, you may want to contact support.
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