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Forum Discussion
somervda
Oct 30, 2018Aspirant
6.9.4 hotfix has not fixed RN104 hangs
I have been using the hotfix 1 version of 6.9.4 since the beginning of the week 23Oct but it has not solved the file share hang problem introduced with 6.9.4. Is work still going on to fix this or should I try and downgrade to 6.9.3? The NAS needs rebooting daily becouse of the hangs.
You can try the 6.9.5 beta and have solved this issue.
https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyNASOS-6-9-5-T7-Beta-1/m-p/1656915#M10309
8 Replies
- IcewaterhotNETGEAR Employee
You can try the 6.9.5 beta and have solved this issue.
https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyNASOS-6-9-5-T7-Beta-1/m-p/1656915#M10309
- somervdaAspirant
Thanks for the directions - beta installed now, will drop a note if I see any more hangs (Hopefully not).
- spammenotinozAspirant
Hi,
Neither Firmware 6.9.4 (hotfix 1) or 9.9.5 Beta 1 resolved the hang issue with Windows 10 clients.
I had to roll-back to 6.9.3 to fix the Hang Issue.
However since, Windows 10 (1803), I still have intermittent connectivity issues using the NETBIOS name, but works 100% via IP.
LMHOSTS entry hasn't resolved this either.
spammenotinoz wrote:
However since, Windows 10 (1803), I still have intermittent connectivity issues using the NETBIOS name, but works 100% via IP.
LMHOSTS entry hasn't resolved this either.
ReadyNAS OS 6 does support WSD for a while, the legacy Netbios namre resolution (a part of the optional WIndows SMB1.0/CIFS Client and Server features) is no longer required. Issues with name resolution or device discovery - being NetBIOS (IP broadcast) or WSD (ICMP Multicast) are commonly caused by poor network equipment.
- spammenotinozAspirant
Thanks for your reply, however my issue is a direct result of the firmware.
The "hang" issue persists even with 6.10 Beta 1 and 6.10 Beta 2, rolling back to 6.9.3 has fixed the issue.
The issue is easilly repeatable, just MOVE between "10-20GB" of DATA from One Share to Another.
It can be triggered with COPIES but a move sets it off for sure.
On 6.9.3 (which I have rolled back to), sure the NAS hangs during the move (for all clients) but it recovers after the operation.
With 6.9.4 onwards the NAS needs to be restarted, it won't recover. Name resolution stops, it's gone to all clients, no admin page won't respond, but SSH still works (although anything other than an LS just freezes). CPU via TOP < 3% during these freeze events.
Max I have left it is overnight, but it won't recover.
I always try and avoid moves or direct copies with this unit, usualy move back to my PC and then move back to the new share.
I am very happy again, just sharing in-case someone else experiences the FREEZES so they can try rolling back to 6.9.3,
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