Admin page Access Denied

Did a OS Reinstall, now trying to get back on to setup the way I need it and using new IP address it has from DHCP.  I now still get message that I dont have permission to access / shares on this server.  This is causing me real grief now, as now I cannot get on to configure it for users as it was.

Hello Chunky_Kev,

Can you still access shares when you login using the admin account? Username is admin and password should be netgear1 since you performed OS reinstall.

Regards,

I can access data stored on Nas through Explorer, but cannot get to admin page or shares through browser.

Hello Chunky_Kev,

Have you already cleared the cache? And use a different web browser or even use a different computer to access the admin page?

Regards,

Done all that, makes no difference.  We now seem to be losing files that were there previously, no idea what is going on anymore and cant get into anything to try and find out. Ready to throw it away and get something that will do the job.

Your firmware is extremely old, which makes the problem hard to sort. Current firmware is 4.2.28, you are back at 4.2.5.

Usually at this point I'd be thinking there's a filling OS partition.  There is a way to telnet into the box, and manually mount the OS partition.  If it is full, you could then clean it.

Netgear could also log in remotely and clean the OS partition if you arranged for per-incident support.

Hi Chunky_Kev,

I just want to add that since you can still access the data stored in your NAS, it would be best to back it up to an external drive as soon as possible.  

You may contact NETGEAR UK Support for further assistance on this hotline number at anytime: 0843-453-8000.  Be reminded that a support contract might be offered to you since your ReadyNAS NVX is already out of support warranty.