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Forum Discussion
tec-man
Mar 14, 2018Guide
Admin page issue after upgrade
I have 2 and 4 bay NAS drives. I upgraded from 6.9.2 arm to 6.9.3 arm. Upgrade proceeded normally. After reboot the splash screen indicated 6.9.3 and then "Connection to ReadyNAD Admin Page". The...
mdgm-ntgr
Mar 15, 2018NETGEAR Employee Retired
Thanks for sending the logs. As you're having problems with this on multiple units can you send the logs from all of the units displaying these symptoms on 6.9.3 not just one. The problem you're facing may/may not be the same on all units. If it is the same having logs from different units may still help with identifying the root cause.
- tec-manMar 15, 2018Guide
Problem solved.
(Moderator) Bryan followed up with me. Using device logs and then remoting in he was able to solve the problem.
Great support from Netgear on the issue.
paul
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