Forum Discussion

dicksonwsau's avatar
dicksonwsau
Aspirant
Aug 12, 2023
Solved

GS105Ev2 switch admin page automatically logout issue

OS: Win 11

I attempted to access the switch admin page using the provided Switch Discovery Tool for Windows. The tool successfully connected to the switch and the admin page, but whenever I clicked any button on the admin page, I was kicked out and had to log in again. This phenomenon only occurred on one computer (Win 11). When I tried to do the same using another computer(win10) which also connects to the switch, the admin page operated normally. I am not sure if this is caused by a virus or something else. Can you please help me find a solution?

  • FURRYe38's avatar
    FURRYe38
    Aug 13, 2023

    I"ve seen chrome do odd things. Why I don't use it for any network device management processing. Especially FW updates. 

     

9 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    I recently got a couple of GS108Ts in. Use same mangement SW. Though I also use Windows10. Haven't see this issue yet. I'll check Windows 11 soon.

     

    Can you access the switchs web page directly using the IP address of the switch in a web browser? 


    dicksonwsau wrote:

    OS: Win 11

    I attempted to access the switch admin page using the provided Switch Discovery Tool for Windows. The tool successfully connected to the switch and the admin page, but whenever I clicked any button on the admin page, I was kicked out and had to log in again. This phenomenon only occurred on one computer (Win 11). When I tried to do the same using another computer(win10) which also connects to the switch, the admin page operated normally. I am not sure if this is caused by a virus or something else. Can you please help me find a solution?


     

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Just checking Windows 11 here with MS Edge, it logs into the GS switch fine using it's IP address. I don't have the SW installed on this PC though.

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      FURRYe38 wrote:

      Can you access the switchs web page directly using the IP address of the switch in a web browser? 



      The NETGEAR Switch Discovery Tool (NSDT) does - when clicking on the [Admin Page] button - call the defined system default Web browser, and opens the LAN switch IP address.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        I can also get to the switch web page directly with it's IP address with out the SW. 

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Base OS for the browser does unlikely cause any major issues with the simple Web UI. 

     

    Operating the switch on a current firmware version as available from https://www.netgear.com/support/product/gs105ev2#download ?

     

    Any problems with running the ubiquitous Windows Update - Windows 11 and the browser are uo2date? 

     

    I don't expect the modern Microsoft Edge browser is cumbersome - to similar to the very reliable Chrome. Tried an alternate Web browser?

     

    Please post a screenshot of the Switch Information page shown after the login.

    • dicksonwsau's avatar
      dicksonwsau
      Aspirant

      Thx for your reply.

       

      For your information, both window OS and switch's firmware are up to date. I can also access the admin page via Edge, as it is not the default browser, via direct IP. Following is the screen cap:

       

       

      And you know what, it wroks fine on Edge: no more kicked-out from it when i press any of the buttons. Looks like it is an issue with my Chrome....interesting:

       

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        I"ve seen chrome do odd things. Why I don't use it for any network device management processing. Especially FW updates. 

         

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