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Forum Discussion
SteveRichardson
May 20, 2021Aspirant
admin page keeps loading in a loop netgear nas 104 after update Version 6.10.5
admin page keeps loading on in a loop netgear nas 104 after update Version 6.10.5 cleared cache on all browsers did not help,did a reset on the os did not help, my unit is a ReadyNAS 104 4 ba...
- May 20, 2021
Had the same problem - Do you have SSH access? If so, your unit isn't "technically" a brick. You should downgrade right away to 6.10.4. (I did that and the problem went away). Contrary to other posts - it has NOTHING to do with the browser version you're using to access the unit - it happens on all browsers - it's a flaw in frontview.
Here are the instructions for the ARM unit (RN102):NB: (you MUST be ssh'ed in as 'root'):
cd /root wget http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNASOS-6.10.4-arm.zip unzip ReadyNASOS-6.10.4-arm.zip echo /root/ReadyNASOS-6.10.4-arm.img > /etc/.flash_update reboot
There is a hotfix that needs to be applied to that release and it will automatically be applied if your NAS settings permit hotfixes to be automatically applied... otherwise - do as you see fit.
Just ignore any further updates to 6.10.5 until they get their act together.
bbhvig
May 22, 2021Guide
OK, I couldn't get in through ssh but I did find another solution.
1. Shut the box down (using multiple presses of the power button on the unit)
2. Remove ALL the disks. Label them as you're doing so so you can put them back into the same slot later (this is important if you want to have any hope of keeping the data stored in the unit) (magic marker on the disk label is safe)
3. Press the rest button on the back of the unit whilst turning the power back on with the power switch. You should get the emergency boot menu, do a factory reset from there
4. After the system has booted you should be able to access it through the web (the Raidar application may help find it). Access will now be username admin, password password. The connection should be stable.
5. Apply the downgrade through the web admin page (download ReadyNASOS-6.10.4.zip from the Netgear support site, unzip it, select "Install Firmware" from the main settings page & feed it the _unzipped_ binary file ReadyNASOS-6.10.4.arm.img)
6. Wait for the system to reboot, you should now be running 6.10.4 but with no data & a funny configuration. If so, nearly there!
7. Switch the unit off again, put the disks back in the same slots they came out of & you should be done - with the same config as you had before & the data intact, only running 6.10.4 which will soon automatically gain the hotfix
8. FROM NOW ON, IGNORE THE INVITATIONS TO UPGRADE TO 6.10.5 - at least until there are hotfixes or another new version which have this almost catastrophic issue resolved.
Stevep99
May 26, 2021Guide
Rebooting to factory for me just reinstalls 6.10.5 :-(
- bbhvigMay 26, 2021Guide
Yes. But with the configuration (stored on the discs) not present you should be able to log on to the NAS through the web interface ... and then you can revert to 6.10.4 using "Settings : Install Firmware" from the master page.
I tried numerous browsers (Firefox, IEv11, IEv8, Edge from PCs running both linux & Windows 7 and also Chrome from Raspbian) & had the looping login until I took the discs out, then I got in without any problem at all.
If you do it the way I suggest you won't even have to restore the data. Just switch off after reverting to 6.10.4, reinstall the discs into the same slots they came out of, power up & after a normal boot you should be back in business.
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