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zjaved121's avatar
zjaved121
Aspirant
Sep 28, 2015
Solved

Admin page of Netgear NAS not reachable

Hi,

 

i cannot access my Netgear NAS admin page, although al shares are accessible but it just wont connect to admin page after taking the credentials, with RAID utility what i  get is "Error Managmnet serivce is offline" Firmware version is 6.2.3. i have attached logs as well

 

 i have tried restarting mutiple times but no success

  • Resolved.

    After updating the system from 6.2.3 to 6.4.0 Beta 6 it is now working fine.

3 Replies

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Can you download the logs using RAIDar 6.0 and then send them in (see the Sending Logs link in my sig)?

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Resolved.

        After updating the system from 6.2.3 to 6.4.0 Beta 6 it is now working fine.

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