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Ezechias's avatar
Ezechias
Aspirant
Jan 22, 2016
Solved

After 4 1/2 years. Disappointment.

The Ultra 2 Plus has been a very good companion over 4 years but seems that it's time for retirement. When I decided to go for the ultra 2 PLUS one at 400+ $, it was for the reliability, expansion an...
  • mdgm-ntgr's avatar
    Jan 22, 2016

    On forums the small number of users having problems tend to be the most vocal. You will see the same thing for any product from any vendor.

     

    Btw the Ultra 2 Plus (RNDP200U) has a 3 year limited hardware warranty, not 5 years. The Pro 2 (RNDP2000) has a 5 year limited hardware warranty. So it's surprising support gave you an RMA. An RMA with an expired warranty is going well above and beyond.

     

    Can you send me your logs (see the Sending Logs link in my sig)?

     

    If I look at your case I see that you setup your unit back in October 2011 and that your volume is 85% full.

     

    If you haven't already I would think backing up your data, putting in some new disks e.g. SeaGate NAS disks, and restoring your data from backup would be advisable. I would also suggest keeping your volume usage down to around 80-85%.

    Your ST2000DL003 disk has CC32 firmware which is known to have issues for NAS use (unfortunately SeaGate hasn't made a firmware update for drives with CC32 firmware).

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