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Forum Discussion
Ezechias
Jan 22, 2016Aspirant
After 4 1/2 years. Disappointment.
The Ultra 2 Plus has been a very good companion over 4 years but seems that it's time for retirement. When I decided to go for the ultra 2 PLUS one at 400+ $, it was for the reliability, expansion an...
- Jan 22, 2016
On forums the small number of users having problems tend to be the most vocal. You will see the same thing for any product from any vendor.
Btw the Ultra 2 Plus (RNDP200U) has a 3 year limited hardware warranty, not 5 years. The Pro 2 (RNDP2000) has a 5 year limited hardware warranty. So it's surprising support gave you an RMA. An RMA with an expired warranty is going well above and beyond.
Can you send me your logs (see the Sending Logs link in my sig)?
If I look at your case I see that you setup your unit back in October 2011 and that your volume is 85% full.
If you haven't already I would think backing up your data, putting in some new disks e.g. SeaGate NAS disks, and restoring your data from backup would be advisable. I would also suggest keeping your volume usage down to around 80-85%.
Your ST2000DL003 disk has CC32 firmware which is known to have issues for NAS use (unfortunately SeaGate hasn't made a firmware update for drives with CC32 firmware).
mdgm-ntgr
Jan 22, 2016NETGEAR Employee Retired
On forums the small number of users having problems tend to be the most vocal. You will see the same thing for any product from any vendor.
Btw the Ultra 2 Plus (RNDP200U) has a 3 year limited hardware warranty, not 5 years. The Pro 2 (RNDP2000) has a 5 year limited hardware warranty. So it's surprising support gave you an RMA. An RMA with an expired warranty is going well above and beyond.
Can you send me your logs (see the Sending Logs link in my sig)?
If I look at your case I see that you setup your unit back in October 2011 and that your volume is 85% full.
If you haven't already I would think backing up your data, putting in some new disks e.g. SeaGate NAS disks, and restoring your data from backup would be advisable. I would also suggest keeping your volume usage down to around 80-85%.
Your ST2000DL003 disk has CC32 firmware which is known to have issues for NAS use (unfortunately SeaGate hasn't made a firmware update for drives with CC32 firmware).
Ezechias
Jan 29, 2016Aspirant
Hi MDGM,
I have eventually experience an improved stability with my new WD RED HDD, as opposed tio the SeaGate one. As for the DLNA support, seems that Samsung TV is having trouble when I read other Samsumg forums. Regarding my NAS, I will do the backup and restore when I order a new HDD. Is my current issue related to a max out partition by the NAS OS? Would I need to do that every 3 years ?
- StephenBJan 29, 2016Guru - Experienced User
Ezechias wrote:
Is my current issue related to a max out partition by the NAS OS? Would I need to do that every 3 years ?
If you mean a full OS partition, then the symptoms I see here don't point to that.
It is something to keep an eye on, especially if you use ReadyDLNA. There is an add-on that you should install, that moves the DLNA cache from the OS partition to the data volume. The link for the ultra is here: http://www.readynas.com/download/addons/x86/4.2/Toggle_ReadyDLNA_CacheDir_1.0-x86.bin
This is a "toggle" install. It doesn't show up in the installed add-on list. If you try to install it again, it will silently uninstall itself. So be careful about that.
- mdgm-ntgrJan 31, 2016NETGEAR Employee Retired
I was thinking that after 4 and a half years it could be nice to have a fresh, clean filesystem.
- EzechiasFeb 01, 2016Aspirant
Hi mdgm,
I did a configuration backup and did a Factory reset. The system is now up and I have restored the config file (share links, services, etc...). No actual data is yet copied but the NAS seems to be having same delay issues. Do you advise to start the config from scratch when you mean Fresh Start ?
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