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Forum Discussion
rodcrit
Oct 02, 2016Luminary
after 6.5.2 update backups pc to NAS do not complete
this week updated the NASD firmware from 6.5.1 to 6.5.2 my weekly updates from PC to NAS were working ok last week - now they do not complete. the update reports starting - then in prog...
rodcrit
Oct 02, 2016Luminary
Hi:
I am not sure I understand.
when I check for updates on my RN204 it says I have the latest version. there has been no mention of os6.6.0.
is this a beta version?
JennC
Oct 04, 2016NETGEAR Employee Retired
Hello rodcrit,
Manual updating firmware can be done instead, you may see and download 6.6.0 from this link.
Regards,
- rodcritOct 04, 2016Luminary
OK - have now updated my firmware to OS6.6.0
problem still exists - back ups run but do not do anything and do not complete. backup button on front of unit is blinking and it will remain in that state for ever more unless cancelled. page showing backups reports "in progress" for the selected backup - but will also remanin in that state for evermore.
this is not good.
have remade a backup script to see if that would solve the problem - but doesnt.
ideas please - my weekly backups are important.
Rodcrit
- JennCOct 04, 2016NETGEAR Employee Retired
Hello rodcrit,
Have you tried creating a test backup? A different share on the NAS that has no permission.
Regards,
- rodcritOct 04, 2016Luminary
Hi JennC
not sure what you mean about " has no permission " - but I have created and tried a test backup from a PC share to a newly created share on the NAS - with the same result.
There is one difference I noticed with the 6.5.2 update is that to log into the admin page I now have to use my email address - I am pretty sure that before used to use the ID " admin " - but because was on saved credentials not too sure about that.
if there was a problem with share access - shouldnt it report it - same as if it cannot access the source.
there are no logs created by the failed backup - but is there a log somewhere which will indicate what is happening? need to get this sorted out.
RodCrit
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