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rodcrit's avatar
rodcrit
Luminary
Jun 17, 2017
Solved

Rn204 backups are not completing - again

This is another occurrance of something that hapened back in 2016 (  see : after 6.5.2 update backups pc to NAS do not complete  )

 

my weekly updates from PC to NAS were working ok   -  then went on 4 week holiday   -  now they do not complete.

 

the update reports starting   -  then in progress   -  and sits there doing nothing other than the update button on my NAS is flashing. 

 

have tried making a test update from PC to NAS  -  same thing happens.  tested the access to source in bakcup settings and that was OK.

 

I also have NAS updates to a usb connected hard drive...  those work OK.

 

 this previous situation lasted for many weeks while discussions were ongoing mostly between me and 'mdgm'

 

eventually  -  I gave access to my system for an engineer to look at it;  updates then worked OK again.  I did ask via private message to 'mdgm' what had been changed - but did not get answer.

 

now I need to know as my backups are no longer working.  this is a situation I do not like.

 

please assist.

 

Rodcrit

 

  •  

    This has now been identified as an error in the backup process not recognising error response from PC.   a Windows update had set my PC network profile to default which turned on password checking.   when I tested a source access in the settings on the backup - the PC returned invalid username and password .

     

    this is not being recognised by the backup process so just hangs in the start of the process for ever more.

     

    I am sure that this was reconised in earlier firmware versions  -  I have reported this in a new discussion so will close this one.

3 Replies

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    • rodcrit's avatar
      rodcrit
      Luminary

       

      I am now on version 6.7.4.    it was doing the same thing on the previous release as well.

       

       

      • rodcrit's avatar
        rodcrit
        Luminary

         

        This has now been identified as an error in the backup process not recognising error response from PC.   a Windows update had set my PC network profile to default which turned on password checking.   when I tested a source access in the settings on the backup - the PC returned invalid username and password .

         

        this is not being recognised by the backup process so just hangs in the start of the process for ever more.

         

        I am sure that this was reconised in earlier firmware versions  -  I have reported this in a new discussion so will close this one.

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