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InteXX's avatar
InteXX
Luminary
Aug 15, 2017
Solved

RN204 "Network Changed" backup errors

I've been getting many errors lately when running Altaro VM Backup to back up my VMs to my RN204.

They've been repeats of these:

  • "An unexpected network error occurred."
  • "The specified network name is no longer available."

The other day I just happened to glance at my RN at the exact moment it displayed this message on the LED panel:

"Network Changed"

I can't help but wonder if these aren't somehow related.

I'd like to try to find parallel events in the Altaro and ReadyNAS logs. Where on the RN can I start looking for these?

FYI the RN is connected to the Hyper-V host via a Gb switch and two Cat6 cables.

 

Thanks,
Jeff Bowman
Fairbanks, Alaska

 

  • InteXX's avatar
    InteXX
    Sep 04, 2017

    InteXX wrote:
    Give me a week for these, and I'll reply back here with the results.

    I'm afraid I have nothing interesting to report on this one.

     

    When I tried to delete the Altaro backup files—to trigger a new backup from scratch—I ran into problems with the UI locking up during the delete action. I have no idea why this occurred, but nevertheless warning bells went off.

     

    So out of frustration—and a measure of caution, I suppose, as well—I ended up doing a factory default.

     

    Backups have been running fine ever since.

     

    Thanks,
    Jeff Bowman
    Fairbanks, Alaska

     

7 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    InteXX wrote:

    FYI the RN is connected to the Hyper-V host via a Gb switch and two Cat6 cables.

     


    What bonding mode are you using?

    • InteXX's avatar
      InteXX
      Luminary

      StephenB wrote:

      What bonding mode are you using?


      That's a good question; how would I find out? Is this the same thing as 'NIC Teaming?'

      One of the cables goes from the server to the switch, with the other one from the switch to the RN.

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        InteXX wrote:

        One of the cables goes from the server to the switch, with the other one from the switch to the RN.

         


        Sigh.  

         

        I read "connected with two cables" as meaning two cables from the switch to the RN (and perhaps two more cables going from the server to the switch).

         

        You aren't using NIC bonding (also called teaming).

         

        The good news is that your network changed errors aren't caused by teaming :smileysurprised:

         

        You might try a different cable between the NAS and the switch.  Maybe use different ports on both ends while you are at it.