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Forum Discussion
knKgLhr
Oct 27, 2017Star
After firmware update to 6.9.0 my backup software can't work properly over SMB
Hey, looks like latest firmware update somehow broken my backup pipeline. I'm using Veeam Endpoint to make automatic everyday backups to the NAS over SMB. But after firmware update it can't work pr...
Kimera
Oct 29, 2017Guide
Reverting (downgrading) to ReadyNAS OS 6.8.1 from 6.9.0 could be a workaround to fix the issue but, also, it could be risky.
I'm very curious about how this issue (or issues if there relationship with other components/services) is going to be fixed...
AFAIK I see that ReadyNAS OS 6.9.0 (19/10/2017) is still available (it was not withdrawned/revoked) with regard to what a user asked few posts above (Download link works).
See also this other thread.
evan2
Oct 30, 2017NETGEAR Expert
I reproduced the issue using veeam Agent for windows,
See error message "Error: Incorrect function. Agent failed to process method {ReFs.SetFileIntegrity}."
Developter is checking the issue.
Thanks for your report.
- atb48Oct 30, 2017Guide
So, none of my backups have worked since "upgrading" to FW6.9! This thread is marked as "SOLVED", but the only "solution" seems to be to downgrade to 6.8 - which Netgear do not recommend. I found 2 download links, one claims 6.8.1 to be the "latest" the other provides 6.9.
When/where is Netgear going to provide a clear statement and provide the solution? Hardly the level of service expected.
- knKgLhrOct 30, 2017Star
Hey, atb48
I've marked it as solved since now I know Netgear is aware of bug and working on a fix.
And I reverted to the 6.8.1 without noticeable problemswhich solved the initial issue I had.
So, for now there is a known workaround - just downgrade to the 6.8.1 (it seems safe to do) or take some patience and wait for the firmware update with a fix.
I hope new Beta updates channel introduced at 6.9.0 will help to avoid such issues at the release updates channel as now more people will be able to participate the beta testing.
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