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TCHol95's avatar
TCHol95
Guide
Nov 09, 2016
Solved

After ReadyNAS name change cannot access shares

After a ReadyNAS name change I can no longer access shares.  It shows up on the network under the new name.  Can ping it by name and IP.  Just cannot access it from other network machines. 

 

Firmware is 6.6.0

 

 

  • Got it going finally.  Had to rename it, remove the original from AD, switch from AD authentication and then back and all is well.

8 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    If you are using Windows clients, you likely need to go into the windows credentials manager and look for credentials using the old name.

     

    If they are present, you can either edit them, or delete/recreate them.

     

    Try this test:  Run command and enter

    net use * /delete

    net use t: \\new-nas-name\data /user:admin nas-admin-password

     

    using the real nas name and real nas admin password.  If you use flexraid, change "data" to your actual volume name.  Be careful on the typing.

     

    That should mount the data volume as drive letter T.  If you get an error, try both commands again, but use the IP address instead of the name.

     

     

    • TCHol95's avatar
      TCHol95
      Guide

      Tried this, but didn't think it would work.  The shares don't show up at all even though the ReadyNAS does.  From Windows I get a network path not found error.  I have a second ReadyNAS and it sees the problem NAS without issue.  In fact I'm in the process of backing up the one I can't access to the second NAS in preparation for doing a factory reset on the problem device should it become necessary.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Usually this problem is related to windows credentials - if so a factory reset won't solve it.

         

        Another simple test is to rename the NAS back to the original name, and see if the problem disappears.

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