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All computers can access NAS, NAS can't access anything.
I 'successfully' (according to the Frontview log) set up a NAS Duo (2x2TB) using an XP computer in my 'HOME' workgroup (to which the NAS now belongs, appearing in Explorer on my XP machine pretty much like a remote drive).
But when I tried to setup incremental backup for machines on my home network using Frontview, the NAS couldn't 'find' any of the machines (2x XP-SP3, 1x Windows 7, 1 x Mac OSX), or shares on them (error 'unable to connect', 'unable to access remote path' &c &c). This applies to both Timestamped or Archive Bit backup methods.
The 'Browse' feature in Frontview/Backup/Add Job/Host (after you've worked out you don't need to use slashes, despite the very unclear 'help' and manual) is grayed out, Test Connection dosn't work for any of the machines FROM the NAS, though all can access the NAS and the shares on it, I've tried undoing and resetting shares on the Machines I want to back up, I've tried getting rid of login passwords, and tried reinstating them, I've looked at all the XP services running on my own machine, tried varing them. I've tried using IP addresses rather than workgroup names, and ignoring the 'Test Connection' failure (sometimes apparently just poor design of the backup facility). NOTHING works. Backup jobs 'start successfully' but fail after about 5 minutes, after the NAS gives up trying to find computers on the network that all other computers on the network, running their different OS, can find with no problem, along with all their shares.
I've been through all the FAQs here, searched through a lot of postings here, but to no avail.
I bought the NAS for backup, and I'm VERY disappointed by the poor standard of the user guide, of the bundled Help, and the inability of the NAS to access any of the computers that can easily access the NAS in my 'HOME' workgroup to which everything belongs.
Could it be a hardware problem?
But when I tried to setup incremental backup for machines on my home network using Frontview, the NAS couldn't 'find' any of the machines (2x XP-SP3, 1x Windows 7, 1 x Mac OSX), or shares on them (error 'unable to connect', 'unable to access remote path' &c &c). This applies to both Timestamped or Archive Bit backup methods.
The 'Browse' feature in Frontview/Backup/Add Job/Host (after you've worked out you don't need to use slashes, despite the very unclear 'help' and manual) is grayed out, Test Connection dosn't work for any of the machines FROM the NAS, though all can access the NAS and the shares on it, I've tried undoing and resetting shares on the Machines I want to back up, I've tried getting rid of login passwords, and tried reinstating them, I've looked at all the XP services running on my own machine, tried varing them. I've tried using IP addresses rather than workgroup names, and ignoring the 'Test Connection' failure (sometimes apparently just poor design of the backup facility). NOTHING works. Backup jobs 'start successfully' but fail after about 5 minutes, after the NAS gives up trying to find computers on the network that all other computers on the network, running their different OS, can find with no problem, along with all their shares.
I've been through all the FAQs here, searched through a lot of postings here, but to no avail.
I bought the NAS for backup, and I'm VERY disappointed by the poor standard of the user guide, of the bundled Help, and the inability of the NAS to access any of the computers that can easily access the NAS in my 'HOME' workgroup to which everything belongs.
Could it be a hardware problem?
17 Replies
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Dee_Tee wrote:
I set the archive bit by changing the file, but this was not the point really; time stamp back up comes back with an error and doesn't run at all. Archive bit back up runs at least but doesn't copy anything. I prefer to use the time stamp though.
What specific error are you seeing with timestamp?Dee_Tee wrote:
browsing function is working local folder on NAS DUO only , is this by design? Bit silly I think.
This is by design. Most of the remote protocols do not provide a reasonable way to gather the directory structure of a remote share. We could try walking the remote share, but that could generate tons of traffic and take quite a long time with large directory structures.- Has this question been answered? After posting yesterday and receiving no reply I did a bit more digging around and found this post. Low and behold, it's my problem!
To cut to the chase, I know this is a firewall problem (XP using Kaspersky Internet Security 2011) as turning it off gives me a successful connection. Turn it on again and I'm 'backup' in purgatory... :?
Please can someone put me out of my misery?
I don't use Kaspersky myself, but I believe if you look at it more closely you will find a way to add the NAS as a trusted device.daddyAndy wrote: Has this question been answered? After posting yesterday and receiving no reply I did a bit more digging around and found this post. Low and behold, it's my problem!
To cut to the chase, I know this is a firewall problem (XP using Kaspersky Internet Security 2011) as turning it off gives me a successful connection. Turn it on again and I'm 'backup' in purgatory... :?
Please can someone put me out of my misery?- Thanks for the advice. I've been nosing around the Kaspersky settings but don't see anything that jumps out as adding trusted devices. I'll have another look at the Kaspersky site and see if it can shed any light on the subject.
I'll post on how I get on.
Cheers - please help, i can't open up any programs on my computer. I would click on them and then see the hour glass as if something would open up, but nothing comes up. I can't even open up any websites. When i tried clicking on another tab on IE and type in an address, nothing would appear. Do i have a virus??? My norton virus is turned on and there are firewalls. I don't know what is wrong. Is there something I can do?
Thank you in advance.
I'm not sure what this has to do with the ReadyNAS or how you got the computer into this state. Also it appears to be a completely different problem than the one described in this old thread. If you think your issue is ReadyNAS related, you should open a new thread and give us more context.johnymaimusi wrote: please help, i can't open up any programs on my computer. I would click on them and then see the hour glass as if something would open up, but nothing comes up. I can't even open up any websites. When i tried clicking on another tab on IE and type in an address, nothing would appear. Do i have a virus??? My norton virus is turned on and there are firewalls. I don't know what is wrong. Is there something I can do?
Thank you in advance.- Hi I had this problems for months and it nearly drove me crazy trying to fix it. I finally found a solution, initially to fix a connection problem for my EVA9000 media server, uninstall all Windows Live Programs. Connection problems with EVA9000 and ReadyNAS duo disappeared immediately
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