Forum Discussion

Tutor

Apr 16, 2016

Solved

All data usage showing up as snapshots

I'll preface this with the fact that I have no idea when this phenomenon showed up because I had not looked at my admin page in quite awhile.

I use my NAS 104 primarily for DVD storage for my HTPC. I recently was adding a 4th drive in to the last bay. Before I did, I updated the firmware to 6.4.2. Added the drive to bring it up to four 4TB drives. Adter a day or so, the space from the new drive was available.

Here's the strange thing. I noticed that all of my data usage now shows as being used for snapshots, with only 26MB or so out of the 5+ TB of video data showing as consumed by data, and most all of it as snapshots.

I think I may have noticed this after the firmware upgrade, and before the additional drive, but not sure.

Anyway, all the files are still in the Share, and I can access them as normal ... I just wonder about the space being classified as snapshots instead of data.

Any thoughts?

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mdgm-ntgr
Apr 18, 2016
A one-off snapshot upgrade didn't take place on your system.

I have sent you a PM.

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Sandshark
Sensei - Experienced User
Apr 16, 2016
Try running a balance and scrub. A reboot in between may help (it seemed to make a difference for me with a somewhat similar instance).
- mdgm-ntgr
  NETGEAR Employee Retired
  Apr 17, 2016
  If the balance doesn't resolve it send me your logs (see the Sending Logs link in my sig).
  - mthomtech
    Tutor
    Apr 18, 2016
    Balance freed up a little space, but the data / snapshot mix didn't change. Still show 26.8GB data and 5.05 TB of snapshots. Shot you over the logs. Thanks!