NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Szilard
Oct 17, 2018Aspirant
All files have "disappeared"
At this point when I log in to my ReadyNAS over the web interface all sahres have disappeared, even the usual default ones. There is only a home folder with an empty folder for the original admin and...
- Oct 17, 2018
So the issue is that the readynas share config files have become corrupted.
One thing you could try is
- rename one of the public share folders (subvolume)
- create a new share with the original name
- delete the new subvolume with btrfs subvolume delete -c \data\sharename
- rename the original public share folder to the original name.
StephenB
Oct 17, 2018Guru - Experienced User
You could use paid support for this. It probably will require use of ssh to recover the shares. Are you familiar with the linux command line?
Szilard
Oct 17, 2018Aspirant
The only thing that I did not see before in the logs is " System: ReadyNASOS background service started."
SSH: yes, I work on command line regularly. But I would like to notice: I can mount the vanished NFS shares, I can add and remove files from there, etc... so they are not gone, it is just the web interface that doesn't show any of them.
- StephenBOct 17, 2018Guru - Experienced User
Szilard wrote:
it is just the web interface that doesn't show any of them.
I thought you said it was also windows file explorer???
Can you clarify?
- SzilardOct 17, 2018Aspirant
The files and the sahers are visible on smb and nfs, I can mount them to an external device.
Windows, linux works well with them.
The only problem is that on the web interface the shares are gone. Even the default ones like Pictures, Documents, Music, Videos are gone from the web interface.
There is only the "Home Folders" in the NAS root when looked at it from the web interface.
- StephenBOct 17, 2018Guru - Experienced User
So the issue is that the readynas share config files have become corrupted.
One thing you could try is
- rename one of the public share folders (subvolume)
- create a new share with the original name
- delete the new subvolume with btrfs subvolume delete -c \data\sharename
- rename the original public share folder to the original name.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!