NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JohnPud
Apr 27, 2017Aspirant
Alternative hostname on RN104 - I set as NAS1 but Acronis finds //RAPHAELCBOOKAIR.HOME/
I have two ReadyNAS 104s, with hostnames imaginatively called NAS1 and NAS2. These appear as such in both Windows explorer and on the web browser page tab when the admin pages are open. However, when...
StephenB
Apr 27, 2017Guru - Experienced User
The NAS isn't "understanding" the host names. The PC is resolving those names to the IP address of the two NAS.
There are several things that could cause this problem.
Try rebooting the router and then the PC, and see if you can still reach the NAS using those names.
- JohnPudApr 29, 2017Aspirant
After a bit more investigation I have found the following. If I hit the 'NAS' icon in the Acronis backup window I get two monitor icons named as per the original post. However, if I hit the 'browse' icon I get a 'network' icon, among others, and hitting this shows NAS1 abd NAS2. Both the correct and incorrect name opens the share tree when clicked. The wrong name changes if I change the IP address, but still to another completely wrong one. Still baffled as to what is actually happening!
- StephenBApr 29, 2017Guru - Experienced User
Do the wrong names correspond to other devices on your network?
- JohnPudApr 29, 2017Aspirant
No. And, as stated before, if I double click the 'wrong' name the NAS share tree opens. I thought it might have been taking info from my mobile that is often plugged into a USB port charging. I deleted Acronis, did a %Acronis% search and deleted everything that was found left behind in case they were cached somewhere, left the phone disconnected and they were exactly the same after Acronis was installed again.
This computer is running Windows 7. I have just installed Acronis on another computer running Windows 10 and it gives exactly the same result! So it seems that Acronis looks for the NAS drives in two different places. I was able to run a backup to NAS1 through Acronis backup/browse/network.
Related Content
- Mar 14, 2019Retired_Member
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!