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Forum Discussion
jorn
Nov 14, 2019Aspirant
Arbitrarily lose access to network shares from window, mac and terminal server.
ReadyNAS 3138 Firmware: 6.9.5 Hotfix 1 Arbitrarily lose access to network shares from window, mac and terminal server. All users accounts on ReadyNAS are handled from Active Directory, e...
- Nov 27, 2019
Upgrading to 6.10.2 seems to work. It’s been a week now without losing connection.
Thank you for helping out, StephenB.
StephenB
Nov 15, 2019Guru - Experienced User
You might try 6.9.6 (even though the release notes don't include a bug fix for your issue). It is the current LTS version of the firmware, and you could downgrade back to 6.9.5 later on if you wished.
jorn
Nov 19, 2019Aspirant
Thank you for the suggestion StephenB.
I did upgraded to Firmware 6.9.6. Still the same problem with arbitrarily losing connection to the shares.
- StephenBNov 19, 2019Guru - Experienced User
jorn wrote:
I did upgraded to Firmware 6.9.6. Still the same problem with arbitrarily losing connection to the shares.
Upgrading again to 6.10.2 might make a difference (or not). The auditing feature in 6.10 might also give some clues. But downgrading back to 6.9.x isn't supported.
Paid support ( my.netgear.com ) might be able to figure out what is going on, so that is a possible next step. You could also send a private message to one of the mods ( JohnCM_S or Marc_V ) with a downloadable link to the log zip, and ask them to take a look.
- jornNov 27, 2019Aspirant
Upgrading to 6.10.2 seems to work. It’s been a week now without losing connection.
Thank you for helping out, StephenB.
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