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Forum Discussion
Backup and restore of VPD file for legacy ReadyNAS running oS6
We have recently seen a rash of errors reported here on legacy machines upgraded to OS6 that are associated with a corrupt VPD (Vendor Product Data) file. This doesn't usually occur when the NAS is c...
my apologies if this has been mentioned, but when telnet'ing on to the machine in tech support mode on a pro 6, once we scroll to 'tech support' mode (showing on screen, is there a button to confirm the option, or does it boot to tech support mode eventually once scrolled to the option from the boot menu?
also, do we specify a specific port when entering parameters in putty in order to telnet?
at the moment, i see 'tech support' on the screen, i enter the ip in telnet/putty, leave the port to the default shown, after hitting enter, the putty title bar with show the ip, but a dialogue box pops up saying connection timed out, which leads me to believe either its not in the correct mode, or the connection settings are incorrect
any light shed on this would be appreciated
many thanks
sorry, just an update due to not being able to edit the post
i missed the bit that says i press 'reset' button once correct mode is selected - sno then it booted in debug mode.. but in that mode doesnt seem to connect to the lan (no activity lights) and also cannot ping the IP, nor does raidar pick it up on a scan any longer
still get the same 'network error - connection timed out' on putty
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