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Forum Discussion
Backup and restore of VPD file for legacy ReadyNAS running oS6
We have recently seen a rash of errors reported here on legacy machines upgraded to OS6 that are associated with a corrupt VPD (Vendor Product Data) file. This doesn't usually occur when the NAS is c...
my apologies if this has been mentioned, but when telnet'ing on to the machine in tech support mode on a pro 6, once we scroll to 'tech support' mode (showing on screen, is there a button to confirm the option, or does it boot to tech support mode eventually once scrolled to the option from the boot menu?
also, do we specify a specific port when entering parameters in putty in order to telnet?
at the moment, i see 'tech support' on the screen, i enter the ip in telnet/putty, leave the port to the default shown, after hitting enter, the putty title bar with show the ip, but a dialogue box pops up saying connection timed out, which leads me to believe either its not in the correct mode, or the connection settings are incorrect
any light shed on this would be appreciated
many thanks
i enter the ip in telnet/putty, leave the port to the default shown, after hitting enter, the putty title bar with show the ip, but a dialogue box pops up saying connection timed out, which leads me to believe either its not in the correct mode, or the connection settings are incorrect
Did you follow my instructions (using my screenshot as a guide)? As I already said, you need to select "other" as the protocol choice, and then select Telnet from the pulldown.
is there a button to confirm the option, or does it boot to tech support mode eventually once scrolled to the option from the boot menu?
Did you read the instructions in the link I posted? Note step 6:
- When the status display screen shows the boot mode you need, press and release Reset
button to confirm your boot menu selection.
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