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Retired_Member's avatar
Retired_Member
Oct 12, 2014

Backup not cancelled, broken USB share #24029659

So I tried using backup for the first time to a USB drive; what a disappointment that was!

ReadyNAS 102. Firmware 6.1.9

I have multiple shares on the NAS which I wanted to backup so I created a single job for each share and used external storage as the destination. It was only after I started the job running that I realised it puts all of the files/folders within that share onto the root of the drive. So I clicked cancel from the FrontView. A while later it says cancelling, few more minutes later - still cancelling. I looked at the external drive contents and noticed it is continuing the backup as though nothing has happened. How can Netgear release software as poorly written as this?! When I cancel an operation I expect it to cancel, not continue merrily along as though nothing has happened.
Out of sheer frustration I unplugged the USB cable from the drive and restarted the NAS through the FrontView (surprisingly this worked as expected).

Now whenever I plug in the USB drive it shows 2 shares, USB_HDD_1 which is broken and USB_HDD_3 which works. How can I remove the broken share and just show the working one?


Eject doesn't work for this share/drive and there is no obvious option to delete. I have also tried formatting the drive through Windows, but still the same.

I realise now I can backup the shares to a folder of my choice with destination set to: share: USB_HDD_x

Thanks
Matt

17 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Did you stop readynasd before editing the database?

    Can you check the database to see what it looks like now?
  • Retired_Member's avatar
    Retired_Member
    No, sorry I didn't. How do I do that?
    systemctl stop readynasd
  • Retired_Member's avatar
    Retired_Member
    Cool. I'll try again tonight. I THINK the database was still only showing a single entry, but this was with the USB HDD unplugged.
    One last thing: should I have the drive plugged in while editing, or should it be unplugged? Or does it not really make any difference?
    Thanks for your time
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Probably better to do it with the drive unplugged.
  • Retired_Member's avatar
    Retired_Member
    Arrrgh, still there unfortunately.

    Made sure the readynasd service was stopped before updating with HDD unplugged. Then started the service again after edits and rebooted through frontview. Plugged USB back in and both USB_HDD_1 & 3 appear again.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Perhaps as well as stopping the service you need to disable it. Note you need to remember to enable it again as this service is important.

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